Technology consultant and operations leader with hands-on cloud and infrastructure experience. Most recently a placement at the National Crime Agency via Ten10 Academy, now Scale Factory. AWS Cloud Practitioner certified, Solutions Architect Associate in progress. Currently building Synket, an independent software studio, while pursuing my next Service Delivery Manager or IT Operations Manager role. Underpinned by senior operations and general management experience across multi-site, high-volume environments.
Jun 2026 - Present
United Kingdom
Synket is my independent software studio, where I design, build and ship cloud-hosted products end to end.
Jun 2026 - Present

Jul 2024 - Jul 2026
United Kingdom
The NCA is the UK’s lead agency against serious and organised crime. Working within a secure dual-network environment with enhanced security clearance.
Jul 2024 - Jul 2026

Jan 2024 - Jul 2026
United Kingdom
Ten10 was a leading technology consultancy and talent academy specialising in cloud, testing and digital transformation. Rebranded as Scale Factory in June 2026.
Jul 2024 - Jul 2026
Jan 2024 - Jul 2024
2022-2024 Master of Business Administration (MBA)Extracurricular Activities:
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AI-powered infrastructure monitoring agent using AWS Bedrock, Proxmox API and Telegram notifications. Automatically analyses 25+ container metrics and alerts on anomalies. Rebuild playbooks on GitHub at github.com/mrapierre/Homelab-Playbooks
Building AWS cloud consulting expertise through hands-on implementation, certification pathway and real-world architecture projects targeting enterprise clients.
Designed automation workflows using BMC Remedy and Power Automate to streamline device rollout programmes processing 100-200 devices per wave at the National Crime Agency.
Enterprise-grade homelab running Proxmox VE with 25+ LXC containers, WireGuard VPN, Cloudflare tunnels, ZFS storage, Grafana monitoring and self-hosted services.
Native Android dashboard for the Homelab AI Monitoring Agent. Built with Kotlin and Jetpack Compose, with live container monitoring, push notifications with inline controls, and a simulation engine queryable from the phone.
Self-hosted OSINT platform on Proxmox LXC, combining 11 specialist tools unified under a FastAPI/WebSocket dashboard with real-time streaming output and SQLite scan history.
Self-hosted speech-to-text platform extending faster-whisper into a system-wide Windows voice daemon and Telegram voice integration, replacing keyboard input across every application with sub-800ms local transcription.
A complete guide to building a resilient backup communication path to home infrastructure using Reticulum over I2P. Covers LXC container setup, anonymous routing, Windows client configuration, persistent services and mesh expansion planning. Motivated by the November 2025 Cloudflare global outage.
A practical guide to migrating Plex Media Server from a local Proxmox LXC container to a cloud-hosted Proxmox VPS. Covers hybrid infrastructure strategy, SSH key authentication, Cloudflare tunnel integration and Proxmox-native backup and restore workflows.
An introductory guide to Proxmox VE covering virtualisation concepts, bare-metal installation, static IP configuration, LXC container setup and Plex Media Server deployment. Includes a detailed Debian vs Ubuntu template comparison for testing environments and CI/CD pipeline considerations.
Foundational AWS certification covering cloud concepts, core services, security, architecture, pricing and support. First step in AWS Solutions Architect pathway.
ITIL Foundation certification covering IT service management best practices, service lifecycle and continual service improvement.
Master of Business Administration covering strategic management, operations, finance and leadership. Applied to technology consulting and business transformation.